Case Shouldice - 657 Words

Pamantasan ng Lungsod ng Maynila Graduate School of Management Production and Operations Management I Dr. Cecile Santiago Capacity Planning at Shouldice Hospital Submitted by: Caneja, Andrea Nichole Canicosa, Shirly Palma, Nerissa Sajise, Rina Vidallon, Allen TITLE : Capacity Planning at Shouldice Hospital VIEWPOINT : The Hospital Administrator TIME CONTEXT : At Present I. PROBLEM STATEMENT Deciding on ways to meet the unsatisfied demand by expanding the hospital’s capacity, while still maintaining control over the quality of service delivered. How to increase the hospital’s capacity to serve more patients while maintaining control over†¦show more content†¦CONCLUSION DECISION MATRIX Criteria ACA 1 ACA 2 ACA 2 Timeliness 3 2 1 Achievable 2 3 1 Efficiency 3 2 1 Effectiveness/Cost Consideration 2 1 3 Total 10 8 6 Legend: Good - 1 Better - 2 Best - 3 Best ACA is 1 The best possible solution is ACA 1 having a score of 10 in the decision matrix. The operation should be scheduled on Saturday; this solution seems like to the most feasible in terms of cost and time and also leverages the existing strength of the hospital in providing quality services to the patients. Operational Definition: in a timely manner. Achievable: That the company has the resources to take the planned course of action. Efficiency:Show MoreRelatedShouldice Hospital Case2174 Words   |  9 PagesQuestion 1 Model Shouldice Hospital as a processing operation with products, attributes and resources. Model Shouldice Hospital as a Processing Operations unit can be viewed as having the following Process structure. Input: The patients entering the Clinic after getting the confirmation on the date of the operation. Output: The output in this case is the number of successfully operated patients who underwent the entire process. Flow Unit: This is one patient that go through the process. TheRead MoreShouldice Hospital Case Study Essay1470 Words   |  6 PagesShouldice Hospital Case Study Calvin Barron Liberty University March 2, 2010 Respectfully submitted to Prof. Scott McLaughlin Overview The Shouldice Hospital serves as a glaring example of extraordinary service and care for the impaired and needy. From carpeting and soft lighting to doting personal care from the staff, the Shouldice experience sets a standard of excellence for the industry. Dr. Earl Shouldice displayed an early desire for medical understanding with an ageRead MoreShouldice Case1227 Words   |  5 Pages1 Model Shouldice Hospital as a processing operation with products, attributes and resources. 2 What are its competitive priorities? 3 What kind of market has it chosen to focus on? Shouldice Hospital follows the business model of focus on a single standardized service for a narrow target of consumers, rather than to provide customized solution (as in a general clinic or hospital). It focuses on providing quick, convenient, and reliable cure for external types of abdominal hernias. The HospitalRead MoreShouldice Case1164 Words   |  5 PagesSolution for Q1: Shouldice hospital is a leader in treating patients who suffer from Hernia. Shouldice achieved outstanding performance and reputation through its distinguished services to customers in terms of cost, quality, delivery and flexibility Cost: At Shouldice, Operating cost is not the only cost factor that attract customers. Besides, typical operation cost (including the patients stay at hospital) ranges from only $954 to $1029 compared to a total of $2,000 to $4,000 elsewhere. EvenRead MoreShouldice Hospital Case1459 Words   |  6 PagesCASE : SHOULDICE HOSPITAL – A CUT ABOVE â€Å"Shouldice hospital, the house that hernias built, is a converted country estate which gives the hospital ‘a country club’ appeal.† A quote from American Medical News Shouldice Hospital in Canada is widely known for one thing-hernia repair! In fact, that is the only operation it performs, and it performs a great many of them. Over the past two decades this small 90-bed hospital has averaged 7,000 operations annually. Last year, it had a record year and performedRead MoreShouldice Case1183 Words   |  5 Pagesâ€Å"Shouldice Hospital, the house that hernias built, is a converted country estate which gives the hospital a ‘country club’ appeal.† A quote from American Medical News Shouldice Hospital in Canada is widely known for one thing – hernia repair! In fact, that is the only operation it performs, and it performs a great many of them. Over the past two decades this small 90-bed hospital has averaged 7,000 operations annually. Last year, they had a record year and performed nearly 7,500 operationsRead MoreEssay Shouldice Hospital Case1118 Words   |  5 Pages1 Model Shouldice Hospital as a processing operation with products, attributes and resources. 2 What are its competitive priorities? 3 What kind of market has it chosen to focus on? Shouldice Hospital follows the business model of focus on a single standardized service for a narrow target of consumers, rather than to provide customized solution (as in a general clinic or hospital). It focuses on providing quick, convenient, and reliable cure for external types of abdominal hernias. The HospitalRead MoreShouldice Hospital Case1060 Words   |  5 Pages8 operations (7:30- 4:00) (one operation per hour) x 5 operating rooms = 40 operations 12 surgeons x 4 operations per surgeon = 48 operations 7 assitant surgeons x 4 operations per surgeon = 28 operations The case states that surgeons operate on 4 patients per. If surgeons means all the full time surgeons only, we have a maximum of 40 possible operations; thus the 30 operations per day is feasible. However, if we would include the part-time surgeons as surgeonsRead MoreShouldice Hospital Case Solution1744 Words   |  7 PagesQ. What are the unique features of Shouldice’s services, as compared to that of a typical hospital? A. The hospital focused on this new procedure for treatment of external types of abdominal hernias. Some differentiating features of the Shouldice process were the arranging of abdominal muscles into three distinct layers, reinforcing the abdominal wall with six rows of sutures and did not involve any insertion of screen and mesh under the skin. Beyond the surgical procedure, it was the serviceRead MoreShouldice Hospital Case Report2319 Words   |  10 PagesMEMO To: Dr. Byrnes Shouldice, Alan O’Dell From: An MBA Student Date: May 09, 2006 ------------------------------------------------- Subject: Problems and Plans - Operational Assessment of the Shouldice Hospital Thank you for the opportunity to consult on your Shouldice Hospital operational assessment. I understand that you have implemented a well developed focus strategy (market focus and internal focus) successfully and Shouldice achieves outstanding results by maximizing